Electronic filing can be an overwhelming experience. To help assist you with your filing, here are some of our frequently asked questions new filers ask to help you file quicker and easier. This information covers the states of California, Illinois, Indiana, Maryland, and Texas.
Guide Menu
- General e-Filing Information
- Cook County, Illinois Information
- Los Angeles, Superior Court of California Information
- San Diego, Superior Court of California Information
A. General e-Filing Information
There are a few fees to expect: The Court Filing Fees, Court Service Fee(s), Court Convenience Fee, and Provider Service Fee comprise your e-filing costs.
- The Court Filing Fees auto-populate from the court based on the document types you select.
- The Court Service Fee tends to be the Odyssey eFile EFM Fee of $3.50, but can vary state to state. Also some courts may charge a technology fee, transaction fee, or other associated fees. If they do, Those fees will be listed in the Service Fees portion in the Filing Fees section of your filing.
- A Court Convenience Fee of around 2.75 – 3.5% (depending on the county) is part of your filing so the court can recoup the costs associated with using a credit card. Filers using an echeck can expect a .$25 to $1 Court Convenience Fee instead depending on the state and court.
- We also add our Provider Service Fee to the filing.
Initiate a New Case
If you’re going to file on a new case (meaning you do not have a case number), you will need to Initiate a New Case from the main dashboard. Learn more
File on an Existing Case
If you’re going to file on an existing case (meaning you have a case number), you will need to File on an Existing Case from the main dashboard. Learn more
- Don’t select the specific court. Instead of “Merced-Merced-Probate” simply select “Merced” to search all court divisions / locations
- If your case number appears to have spaces or dashes, trying entering it without the spaces or dashes … instead of 15PR 00268 or 15PR-00268 try simply 15PR00268.
After making your selection, you can type the true document title in the document description field.
Learn more about selecting a document type when the one needed isn’t listed…
When e-Filing a document, you may indicate that it is signed by the attorney using an electronic signature in place of a scan. This can help save you time as it avoids the need to print out a document, sign it, and then scan it again to e-File. For the typical electronic filing, you may sign your document by placing “/s/” followed by your printed name on the document signature line.
To replace a document, click the Edit button to the right of the document, then click Replace.
Your filing fees are auto-populated from the court based on the document types you select. In addition, things like a court reporter fee might be listed in the Optional Services drop down in the Security and Optional Services section of your filing.
To create a waiver payment account, click Settings at the top of the screen, then select Payment Settings from the list on the left. Next, you will click Add a Payment Account on the right side of the screen. Give the account a nickname, then select the account type as ‘Waiver.’ When a waiver is necessary for filing, choose this for the payment option instead of the credit card on file. Learn More
Note: Los Angeles Civil Courts do NOT allow for Waiver payment types. Learn more…
In the Security and Optional Services section, there is a drop down titled ‘Optional Services’ the court reporter fee and many other optional fees are located there if the particular document offers any optional fees.
In the Security and Optional Services section, courts will ask you to give your document(s) a security level. Most times your choices are public or confidential. You will need to pick something from the choices that particular court offers for that document type. While many people choose the public option, others choose confidential if there is sensitive information they do not think should be public.
Note: If a filer sets a document’s security to confidential AND they do not want anyone served those documents, filers will NOT want to electronically serve any party. Electronic service sends ALL of the documents in a filing to ALL selected parties regardless of the document security type chosen.
A service contact is someone you can attach to your filing in order to send an electronic service notification to them (i.e. e-service). Service contacts will remain attached to the case so that you may continue to serve them in the future, or others who file on the case may serve them as well.
The court receives your envelope the moment you click the Sign and File button. It will be ready for the filing clerk as soon as the documents all upload. At the bottom of the filing in the ‘Review and Submit’ section of your pending filing, the date and time the court received the filing will appear there.
Depending on the court, it can take as little as a minute, to a few hours, to a full business day. If it is taking longer than that, the court may be having a backlog they are working through. If you are concerned about the status, the best thing to do is contact the court directly and provide them the envelope number on your filing.
You will receive an email from the court when your filing is accepted. You can also click on the Filing Status tab on the left from the main dashboard to see the status of your filings.
E-filing hours are 24/7, but you need to check the local rules of your court to see when their deadline is for receiving credit of having your submission filed for a particular day. The courts will review the filings during normal business hours.
If your filing is still pending, and the filing clerk has not begun reviewing your documents, you can click on the Filing Status tab on the left, then click the Filing ID of the filing you wish to cancel to open it. Then, click the cancel filing link in the upper right. However, it is important to note that the Los Angeles Civil courts do NOT allow filings to be cancelled or edited once submitted.
Once your filing is accepted, you can click on the Filing Status tab on the left, then click the Filing ID of the accepted filing to open it. You should see a “View File Stamped Version” link on the right hand side of each document listed.
We have noticed that certain documents are being returned without file stamps/signatures. More often than not, it is because the document type that was submitted does not automatically receive a file stamp. In these instances, the clerk would manually apply the stamp, but most likely did not. We recommend reaching out to the court to have them apply the stamp, as we have no ability to provide one.
Signed orders are not distributed back through the e-filing system. The Court will either email it to your or send it by US mail depending on the county you filed in.
When submitting a filing, some courts allow you to request certified copies. If they do, you’ll be able to request them from the Optional Services dropdown in the Security & Optional Services section.
If you have already filed your documents or the court does not allow for certified copies to be ordered through the e-filing system, obtaining certified copies must be done through the court or an attorney service.
If you notice that a charge appears twice for a single filing it is because the payment system for those fees has authorized the payment twice. The system does this in order ensure that your payment can be processed once the filing is accepted.
The court does not charge for rejected filings. When you submit your filing the court does a pre-authorization on your card for the filing fees. If the filing is rejected, then the court will not settle that pre-authorization and it will eventually fall off your card. The time it takes to fall off can range from 1 to a few days depending on your banking institution. When rejected filings occur, and you “re-submit” your filing, the court does another pre-authorization. Once accepted, this is the fee that will be settled.
You do not need to start a new filing if your original is rejected.(If the filing is partially accepted, you will need to start a new filing to fix the rejected document.)
You can click on the Filing Status tab on the left, then click the Filing ID of the rejected filing to open it. From there, you can edit, replace, or delete any document. Then, review all sections for accuracy, and if it’s good, click the Sign and File button to resubmit the filing to the court.
B. Cook County, Illinois Additional Information
Additionally, this video demonstrates the process of starting a brand new case in the Illinois Courts.Learn more…
Additionally, this video demonstrates how to e-file a new document on an existing case. Learn more…
Los Angeles, Superior Court of California Additional Information
Additionally, this help article walks filers through initiating a new case in LASC Civil with a Request to Waive Fees. Learn more…
Before canceling a filing, be aware that if the user cancels it, and then refiles it on a date OTHER than the original filing date, the court issues the re-submitted filing a NEW submission date, and NOT the date of the original, cancelled filing.
- Peremptory challenges or challenges for cause of a judicial officer
- Bonds/undertaking documents
- Trial and hearing exhibits
View the Los Angeles Civil e-Filing FAQs for more information.
- Electronically: If the judge signs the order electronically, the court then returns the signed copy to the e-filing service provider. We then distribute that to the filer.
- In Paper: If the judge chooses to print and sign the order in paper, then the court is unable to return a signed copy to the e-filing service provider. They will then distribute the signed order outside the e-filing system themselves via US mail or email.
If filers do NOT include AND select their service contact in the service contacts field at the time of submitting the filing, the Court can not serve a copy of the order electronically through this system. However, once the order shows as entered in the Case Summary online, you may request copies or certified copies at the Records unit located in Room 112 – 1st floor at the Stanley Mosk Courthouse, in the Probate Clerk’s Office – Room 1000 in Antelope Valley, or at any public record kiosk at any court location.
- Subsequent document filed as a new case filing
- Case number used does not match case information
- Resubmit Proposed order after the hearing
- Case coversheet needed as a separate document
- Document exempt from efiling; you must submit originals conventionally
D. San Diego, Superior Court of California Additional Information
- If a hearing is set within 48 hours of documents filed, litigant to provide hard copies of documents in court with the eFiling Transaction ID noted in the upper right-hand corner of the first page of the document.
- Exhibits to be considered via a Notice of Lodgment shall not be attached to the electronically filed Notice of Lodgment; instead, the submitting party must provide the assigned department with hard copies of the exhibits with a copy of the Notice of Lodgment that includes the eFiling Transaction ID# noted in the upper right hand corner.
- For Construction Defect cases assigned to D62, refer to the department’s Policies & Procedures on the court’s website for further details regarding courtesy copies.