Before submitting a new filing to the court, the firm admin must configure at least one payment account. Depending on the state, county, and court, the user can add a Credit Card, eCheck, and/or Waiver account.
An account may have cards on file for specific clients, or have one firm card to use for all your filings firm wide.
If you need to update a current card, you need to create a payment account for the new card as well. You can not simply change the account number or expiration date of an existing payment account.
Note: When you submit a filing, the court does a pre-authorization on your card for the filing fees. If the filing is rejected, the court will not settle that pre-authorization. It will eventually fall off your card. However, the time it takes to fall off can range from one (1) day to a few days depending on your banking institution. When you “re-submit” your rejected filing, the court does another pre-authorization. Because of this, you may not want to use a debit card as a payment method.
Scroll down for more detailed instructions.
- Click Settings > Payment Settings
- Click Add a Payment Account on Right
- Enter Nickname and Select Payment Account Type, Click Continue
- Enter Payment Information
- Confirm Account Listed
Add a Payment Account
- Click Settings at the top.
- Then click Payment Settings on the left menu.
- Click Add Payment Account on the right.
- Enter a Payment Account Nickname.
- Select a Payment Account Type: Credit Card, Waiver, or eCheck.
- Check Make this card available account wide to pay filing fees if you want everyone from your firm to have access to it in their filings, then click Continue to go on to Step 7.
Note: If you choose Waiver, you will only need to click Continue and you are done setting up the Waiver account.
- Fill out your card info on Tyler’s Online Gateway (Toga). Click Continue to begin entering your Payment Information.
Note: There is a known issue using Safari w/ Mac when adding payment accounts. If you have an issue adding a card in that browser, just use an alternate one (like Chrome or Firefox) to add the payment account. You should have no issue.
- Choose whether you want to add a Credit Card or an eCheck.
- For a Credit Card, enter your Card Number, Expiration Date, CVV Number, and the remaining required fields before clicking the Continue button.
- Verify Your Billing Information before continuing. If anything is incorrect, click the Back button to make edits. Read the Terms and Conditions, and then click Save Information to finish setting up your account.
- Once your information is saved, you will see a congratulations screen. Click the Continue button, and you are all set.
- Back on the main Payments Setting screen, you will now see your new Credit Cards, eChecks, and/or Waiver accounts ready for use.