These instructions are to Initiate a New Case in the Riverside, California Superior Courts—meaning this case is brand new, and does not exist yet in any court. If a case already exists in the court system, you will want to File on an Existing Case even if you have never used our system to file on it.
These steps take you through the process of starting a brand new case in the Riverside, California Superior Courts, and shows you how to electronically serve your documents on parties and / or attorneys in the case through the use of service contacts. Once your new case filing is submitted, you will receive email notifications from the court on the status of your filing.
Scroll down for more detailed instructions.
From the Dashboard, click Initiate a New Case
- Select the Court & Case Type, and enter the required Additional Case Data.
- Select your Document Type and enter a Document Description (if required). Then click the Click to Upload link to add your document.
- Enter your New Case Parties as required by the court.
- Choose the Party or Parties you are filing on behalf of.
- Select service contacts to add Additional e-Service to your filing.
- Select a Payment Method, and click Confirm Fee Calculation to see the estimated fees.
- Select the Filing Attorney if necessary, review all information for accuracy, and Submit Filing.
Initiate a New Case
- Court and Case Type
- Select Court and Case Type – Choose the court location and case type.
- Enter the required Additional Case Data.
(these fields may vary from case type to case type).
- Select the Incident Zip and Court.
- Add Documents – Define, select, and upload the documents that make up your filing.
- Select the Document Type: The Complaint/Petition should be the lead document, so select and upload that first. Then add the Summons and Civil Case Cover Sheet as needed.
- Enter the Document Description: If you choose a document type with (name extension) on the end of it, you will be able to type the true document title in the document description field.
Note: To improve your chances of having the filing accepted, you will want this description to 100% match the document’s title.
- Click the Click to Upload link to add your document. We’ll automatically convert most native file formats (i.e. Word, WordPerfect, JPG, PNG, GIF, TIF) into the Court’s preferred Adobe PDF format, upon upload.
- Click the Edit button to edit a description, delete a document, replace a document, or add an attachment.
- New Case Parties – Each case type you choose has required parties that must be defined. You must list all the parties listed in your complaint, and they need to match the document’s spelling AND case 100% to increase your chances of the filing clerk accepting your submission.
- Filers may select a Guardian Ad Litem, Incompetent Person, and/or Minor party sub role on case types that allow it. (Check as many as applicable)
- Address Unknown, International Address, and Save to Address Book check boxes:
- Address Unknown: Check this box if a party’s address is unknown. However, it should be noted that the filing clerk may possibly reject the filing and request the filer enter one.
- International Address: Check this box for a drop down with a list of countries to select. Additionally, checking this box makes the State and Zip Code fields no longer required; only the Counrty field.
- Save to Address Book: Check this box to save the new party information to the account’s address book. Learn more…
- Select any Fee Exemption if you are claiming one and then scroll back to the Add Documents section to upload your Request to Waive Fees.
- Select the language for any Interpreter needed.
- When filling out this section, you may select Representing Attorneys from the menu, or click the Add Another Attorney link to add them.
- Click the Add Party link at the bottom of this section to add multiple parties.
- Filing Party – Choose the party or parties you are filing on behalf of. If you do not see your party listed, you may add them in the step above, and then come back to this section to select them.
- Service Contacts – Add service contacts to your filing to perform electronic service. If none are listed, or a filer needs to add additional service contacts; click the Add Service Contact link (Letter D). In this section, a filer has the option to eServe a contact via email and may choose to send the accepted documents to contacts via Certified and First Class Mail.
- Check any box in the eServe column to electronically serve a filer via email
- The Mail Service column allows users to send their accepted documents via Certified or First Class Mail
- In the Name column, a filer may add or edit an address for Mail Service. However, only the contact’s name will show unless the filer selects a Mail Service type in the previous column.
- As always, filers may click the Add Service Contact link to add new contacts to a filing.
- Filers will want to make sure the Return Address listed is correct for any Mail Service returned to them.
- Filing Fees – Select a payment account, and click Confirm Fee Calculation to see the estimated fees.
Note: The filing fees are auto-populated from the court based on the case type and document type(s) selected. If the fees seem incorrect to you, you may need to change one of these types above.
Please read this article regarding the use of Debit Cards with e-filing.
If you have a waiver of fees for your case, you will need to make sure to select Fee Waiver or Government Entity in the Fee Exemption drop down in the New Case Parties section above and add a Request to Waive Fees Document in the Add Documents section as needed. Once you have added the waiver correctly, the fees will calculate as $0.00.
- Review & Submit – Finalize your filing, review, and submit.
- If you are Filing for an Attorney select them from the menu or click the Add Attorney link.
- If your firm uses any sort of Client Matter No, enter it here. If you want an unofficial copy of the filing to go to anyone associated with the case, like a client, enter their email(s) here. Note: this is different from a service contact, and it, along with the client matter number, are for your internal purposes only.
- If your court has the option to leave the clerk a memo, enter any sort of note here in the Note to Clerk box.
- Review your entire filing for accuracy, and check the Verify box to acknowledge you have and also agree to any service provider fees.
Click the Submit Filing button. Once you click the button, your filing is sent directly to the court’s filing clerk for review. Your filing will show Pending and you will get credit for the submission time once all documents are uploaded to the court.
Pre-authorization of Fees – It is important to note that when you submit your filing, the court does a pre-authorization on your card for the filing fees. If the court rejects the filing, then they will not settle that pre-authorization, and it will eventually fall off your card within 3 to 10 business days from the date of the clerk’s rejection depending on your banking institution. Learn more about the pre-authorization of fees here
Congratulations! You have submitted your filing to Initiate a New Case. The court will review it, and email you with a response in short time depending on their backlog. You can always go to the Filing Status page at any time to see where the filing stands.