Applying a fee waiver when e-filing court documents can vary depending on the specific court and their chosen e-filing system or e-filing manager (EFM).
Category: Account Settings
Add and Manage Payment Accounts
Before submitting a new filing to the court, the firm admin must configure at least one payment account. Depending on the state, county, and court, the user can add a Credit Card and/or eCheck. Odyssey courts also have the option to add a Waiver payment account.
Forgot Password / Unlock Account
For security purposes, the e-filing system automatically locks an account after five or more unsuccessful login attempts. If a user’s account is locked due to forgotten password attempts, they must follow these steps to unlock it or reset their password.
Set Text Searchable PDF Preferences
The user may update their preference for using the e-filing application to convert PDFs to text searchable documents.
Configure the e-filing Application Settings
Clicking Settings at any time allows a user to view/edit your Account Information, Edit User, Manage Users, Payment Settings, User Preferences, Service Contacts, and Party Address Book.
New Case Parties and the Party Address Book
The Party Address Book lists the parties a user saved to their account when they checked Save to Address Book box in a case initiation. View the Party Address Book Screen Click Settings from the Main Menu at the top. Note: a firm admin may also click Account from the Main Menu at the top. […]
Manage Service Contacts for e-Service
The Service Contacts screen allows the user to view, add, edit or delete firm service contacts in the e-filing application.
Delete an Attorney or Staff Person from the Firm Account
Accounts with a designation of Firm Admin may delete an attorney or staff member, manage users, and add users.
Edit User’s Personal Information
The Edit User screen allows the user to view and edit their personal user information including email address and phone number in the e-filing application.
Change the Password on the User’s Account
A user may change their password at any time completing the following steps.