Credit Card Decline Codes Explained

    Sometimes the payment processor returns vague decline codes. While your specific bank will know the reason for the error, the table below gives the most decline codes with both an explanation and recommended action to take.

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    Contact the Court

    Courts do not provide EFSPs with any phone numbers to contact them that are better than what filers would find on their web sites.

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    Initiate a New Case

    These steps take you through the process of starting a brand new case, and shows you how to electronically serve your documents on parties and / or attorneys in the case through the use of service contacts. Once your new case filing is submitted, you will receive email notifications from the court on the status of your filing.

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    File on an Existing Case

    These steps take you through the process of e-filing on an existing case that we have to retrieve from the Court’s system. Once the filing is sent to the court’s filing clerk for review, we’ll take a quick peek at our Filing Status screen.

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